Frequently Asked Questions
1. What type of medical equipment and surgical products does Cruzine sell?
➯ Cruzine sells a wide range of medical equipment and surgical products, including diagnostic equipment, patient monitoring devices, surgical instruments, disposables, and more.
2. Are all transactions in Indian Rupees?
➯ Yes, all transactions on Cruzine are in Indian Rupees (INR).
3. Does Cruzine sell products in retail and wholesale?
➯ Cruzine sells products in both retail and wholesale. We offer competitive pricing for bulkorders.
4. What are the benefits of buying medical equipment and surgical products from Cruzine?
➯ By buying medical equipment and surgical products from Cruzine, you can enjoy competitive pricing, fast delivery, and access to a wide range of products from trusted brands.
5. How do I place an order on Cruzine?
➯ You can place an order on Cruzine by adding the desired products to your cart and completing the checkout process.
6. What payment methods does Cruzine accept?
➯ Cruzine accepts a variety of payment methods, including credit/debit cards, net banking, and UPI.
7. Does Cruzine offer free shipping?
➯ Yes, we offer free shipping on orders above a certain amount. The amount may vary depending on the location.
8. Does Cruzine offer discounts or promotions?
➯ Yes, we occasionally offer discounts and promotions on select products. Please subscribe to our newsletter to stay updated.
9. How does Cruzine ensure the safety of its products during delivery?
➯ Cruzine takes all necessary precautions to ensure the safe delivery of its products. All products are securely packaged and transported using trusted logistics partners.
10. What is the minimum order quantity for wholesale purchases?
➯ The minimum order quantity for wholesale purchases may vary depending on the product. Please contact our customer support team for more information.
11. Can I order products for personal use as well as for my clinic or hospital?
➯ Yes, you can order products for both personal and professional use on Cruzine.
12. How do I know if a product is in stock or not?
➯ The product page on Cruzine will display the stock availability of the product. If a product is out of stock, you will not be able to add it to your cart.
13. Are there any additional charges or taxes on products?
➯ All products on Cruzine are priced inclusive of taxes. There are no additional charges or hidden fees.
14. How do I contact Cruzine customer support?
➯ You can contact Cruzine customer support from contact page. Our customer support team is available Monday to Friday, from 9 am to 6 pm.
15. Does Cruzine offer warranty on its products?
➯ No, Cruzine does no offers warranty on its products as per policy.
16. How long does it take to receive my order?
➯ We strive to deliver all orders within 2-7 business days, depending on the location.
17. Does Cruzine ship products outside of India?
➯ Currently, Cruzine only ships products within India.
18. Can I track my order once it has been shipped?
➯ Yes, you will receive a tracking number once your order has been shipped, which you can use to track your order.
19. What is Cruzine's return policy?
➯ Cruzine accepts returns within 7 days of delivery, provided the product is in its original condition and packaging. you can read more from our return policy.